Case Study: Successful Implementation of Process Outsourcing in a Steel Company

Case Study: Successful Implementation of Process Outsourcing in a Steel Company

In 2023, a steel company operating in southern Poland was struggling with staff shortages and increasing employee turnover. It was unable to carry out effective recruitment while maintaining the pace of production on its own. As a response, the company decided to outsource its HR processes to an external partner.

The result?Within three months, 60 qualified workers from Ukraine and the Philippines were hired. The outsourcing partner took over the entire process — from recruitment and legalizing residence to onboarding. This allowed the company to focus on production, while absenteeism and turnover rates dropped significantly.